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Need information about how to contact provider services for questions about member benefits or claims.
Your recent response ended up in my email, but my initial 'private message' did not. In other words, if i wait 10 whole business days, I won't know if you actually received it. Can you tell me if you received my question from 9/21/23?
Also, 10 business days is an incredibly long time for a provider to be able to talk to a representative from the insurance company. Can you please offer other suggestions?
Hello,
I sent a private message 29 hours ago and have not received an email or call (I left both types of contact info). Is there another way to reach a BCBS representative that assists providers? Humans remain unreachable using the phone number, but this method had worked for me in the past. Please let me know if there's a new way to get in touch with a representative for providers if private messages are no longer an option.
This isn't actually an answer. You're still not able to speak to an actual person calling the provider services number.
Contact Information --https://www.bcbsil.com/provider/contact-us
I did send a private message as well, after I posted the public one. Will send another now though
Hi Lauren, If you could send us a private message, I can have someone help you with this. ~ HC
Hi, I really need to speak with a human too please and I CANNOT FIND A WAY!!! I am a provider with BCBS PPO trying to enroll with BCBS community but cannot without getting some questions answered by a real live human. What should I do? Please Please help!