Provider Services Contact

Hi

I work for a provider and part of my job is calling BCBS to confirm eligibility and benefits for patients. I absolutely need to speak to a real person when I call, not just an automated voice message. I have very specific questions about a patients plan that an automated voice can't do. 

I constantly have issues with getting ahold of a real person however. When I ask for a person to the automated voice, I am told "Transfer to a representative is not allowed"

So what am I supposed to do? I try everything I can to get a hold of someone and get nothing every single time. I need a direct line to someone or advice on how to get around the voice automated message. Please help.

Hi, I really need to speak with a human too please and I CANNOT FIND A WAY!!! I am a provider with BCBS PPO trying to enroll with BCBS community but cannot without getting some questions answered by a real live human. What should I do? Please Please help!

I did send a private message as well, after I posted the public one. Will send another now though

I did send a private message as well, after I posted the public one. Will send another now though