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Need information about how to contact provider services for questions about member benefits or claims.
We also have this issue. Reaching a representative on the provider line is disabled. "Action not allowed" or similar message when trying
I also have this same issue. Why is it disabled on the provider line?!
We are also having this issue. It's impossible to speak with a representative. They seemed to have literally disabled the option. We need to speak to a human who can answer questions!
No one reached out to me via email. I've also sent you a private message regarding my concern. Thanks
Hello, I've responded to you on your private message. ~ HC
Can I also get a call from provider services? I need to follow up on a claim please. Thank you!
I have the same concern. I could not get a hold of anyone on the phone.
I couldn't agree more
I have to call and sit on hold for an hour at least every time to reach a representative. The worst part is that they will not help us providers unless we have a claim number. Our contract is with BCBS of Illinois not Availity that they keep sending us to look at...just horrible.
I am going to lunch at 1:30 and will not return until around 2:40. I will reach out again