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Need information about how to contact provider services for questions about member benefits or claims.
Hello, I'm responding to you on your private message. ~ HC
I am having the same problem. I've spent an hour now going through every menu option and wasting time. Has anyone figured out a way around this. I am about ready to stop accepting BCBS in my practice.
I also cannot reach a representative. I must speak to someone regarding a change in payment for a member's claims, but cannot receive information without an actual human. Can you please contact me with your private message like the others on this page?
Hello, I've responded to you on your private message. ~ HC
I am also trying to talk to someone about how my contract was input through BCBS using my SS# instead of my TAX ID even though my contract states I am contracted under my TAX ID. This is causing all of my claims to be rejected. I have tried to remedy this through every channel available and cannot get a response from BCBS by any means. This is causing me to go without income this month. Why does no one respond?
Hello Drmikekoz, We have responded to your private message. ~ KW
Hi L1S, We have responded to your private message. ~ KW
US TOOOOOO especially when the hold time is ridiculous and constantly being on hold
It is so sad that each BCBS can just choose to handle things differently.
We have the exact same issue. It's ridiculous and unprofessional!