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Need information about how to contact provider services for questions about member benefits or claims.
Hello, If you could send us a private message, I can have someone check on your coverage for a virtual visit. ~ HC
No I need refills on my medications and my doctor appointment is not until Auguat 21, 2023
I like to see a virtual doctor
How do I send a private message? I thought I had resolved the issue with Amy but it is not resolved after calling Medicare. I'm on hold again
Hi Jenn, I'm responding to you on your private message. ~ HC
Hello, I'm sorry you've had such a frustrating experience. If there's something we can help you with, please send us a private message. ~ HC
2 hours and 17 minutes and Amy picked up!. Wish me luck
Our claim issue was supposed to be resolved 6 months ago. It still isn't. I've been on the phone for two weeks and no one can help. I'm so glad my personal coverage is with a different company.
This is actually my 4th call. I got through to an advocate on May 12th, 2023. The issue was supposed to be resolved. I have reference numbers. But it has now been over 30 days and still no resolution.
How do I actually speak to someone who can assist?
Linda at (773)948-7558. This is regarding a denied ongoing treatment for a patient.