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  • Comparison Shop for Your Health Care Services

    This article is intended for members enrolled in an individual health insurance plan. Having a good relationship with your primary care provider (PCP) is an important way to make the most of your health coverage. Your PCP helps make sure you use...
    • 13299 Views

  • Where Do You Go When You Need Care?

    This article is intended for members enrolled in an individual health insurance plan. You may not know what kind of care you’ll need or when you’ll need it, but you can find out now where to go for different types of care. Then when an is...
    • 11481 Views

  • How to Choose Health Care Coverage

    This article is intended for members enrolled in an individual health insurance plan. As you prepare to buy coverage, there is some important information you can gather to help decide what plan is best for you and your family. Who Do You See? Use...
    • 10244 Views

  • Your Doctor Helps Make Sure Your Services Are Covered

    Your doctors work closely with your health plan to ensure it covers the care they prescribe. As a smart health care consumer, it’s good to know about all the steps your care provider takes so you can get the most out of your health plan when yo....
    • 9090 Views

  • What Is Coordination of Benefits?

    When you need care and are on two different health insurance plans, your insurers will coordinate your benefits to give you maximum coverage when you need it. If you are covered by two different health plans, your provider may file the claim with...
    • 13591 Views
  • What Questions Should I Ask My Doctor?

    What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
    • 1748 Views
  • What Does “in-network” Mean?

    What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBIL member. Find more Health Care...
    • 2970 Views
  • Where Can I Go If I Have Questions About My Health Coverage?

    Where Can I Go If I Have Questions About My Health Coverage?

    Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
    • 2615 Views
  • Manage My Condition

    Manage My Condition

    While out on a run, a BCBSIL Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother...
    • 2149 Views
  • Use Member Rewards To Get Money Back

    Use Member Rewards To Get Money Back

    Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards. Find more Health Care One-to-One videos. Originally published 12/11/2020; Revised 10/19/2023
    • 2200 Views

  • Time to Get Those Exams You've Been Putting Off

    If you’re like many people, this year has passed by in a blur. It’s likely that some of your routine health exams didn’t happen. And if the end of your health plan year is coming soon, all the more reason to review your health benef...
    • 20769 Views
  • Member Voice: Cecilia — individual health insurance…“It Was Like Winning the Lottery!”

    Member Voice: Cecilia — individual health insurance…“It Was Like Winning the Lottery!”

    In 2008, Cecilia was laid off from work and lost her health insurance. “It was an awful feeling,” Cecilia said. “After my company was downsized, I tried to purchase insurance on my own, but it was too expensive.” Cecilia could no longer afford the...
    • 5492 Views

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