• Need Information? Here’s Where to Find It

    There are many ways you can get information from Blue Cross and Shield of Illinois. We offer options to suit a variety of communication preferences. Our Website Visit bcbsil.com for information about all BCBSIL has to offer: If you’re shopping....
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  • Jumpstart Your Wellness: Review Your Benefits

    It’s another new year, another chance to start fresh. But if grand New Year’s resolutions aren’t your style, there is one easy way to keep on top of your health: Brush up on the benefits that come with your health plan. It’s a...
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  • Is Your Care Covered? Talk to Your Doctor

    This article is intended for members enrolled in an individual health insurance plan. Staying healthy is easier when you understand the ins and outs of your health care plan. Some types of care and treatment require prior authorization. With prior...
    • 7828 Views
  • Who Makes Decisions About My Health Care?

    This article is intended for HMO members enrolled in an employer health insurance plan. Blue Cross and Blue Shield of Illinois (BCBSIL) provides coverage for your health care. But you and your doctor are in the best position to make decisions about...
    • 3906 Views
  • How Prior Authorization Helps

    Prior Authorization helps make sure prescription medicines are being used safely, as intended and at the best cost. Only a handful of drugs need prior authorization, also called pre-approval. Those are often the ones that cost the most or the ones...
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  • Keep Your Member ID Card Close

    It might be a thin piece of plastic tucked in your wallet until you need it. Or it might be something you find in an app on your phone. Either way, your member ID card packs a wallop. What else holds everything you need to take care of your health...
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  • Your Prescription Wasn’t Covered. Here’s What You and Your Doctor Can Do

    You need a new drug and find your prescription isn’t covered. Or you’ve taken a drug in the past and find it’s no longer covered. Find out why meds may not be covered, and what you can do next. Health plans cover a wide range of med...
    • 652 Views
  • We Use a Variety of Methods to Get You the Information You Need

    Blue Cross and Blue Shield of Illinois (BCBSIL) uses several methods to send information to keep you informed about your health care. BCBSIL may provide information by: Fax. Email. Phone. Messages to your mobile device. Mail: We will mail materials...
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  • Enrolled for 2024? Here’s What to Expect Next

    This article is intended for members enrolled in an individual health insurance plan. When you enrolled in your 2024 Blue Cross and Blue Shield of Illinois (BCBSIL) health plan, you started a chain reaction.* We have been hard at work for several...
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  • What’s In Your Benefit Book?

    This article is intended for members enrolled in an individual health insurance plan. In some of the emails, letters and other communications you get from us, you may notice the phrase, “See your Benefit Book for details.” That’s be...
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  • Need to See a Specialist?

    When you’re not feeling well, you might call your primary care doctor. With a little care, your doc may have you on the road to recovery in no time. But what if your health issue is more serious? Your primary care doctor may say you need to see....
    • 23010 Views
  • You've Got Mail: Pharmacy Mail Order Service

    Using a mail order pharmacy service can save you time, and maybe even money. It's convenient because your prescriptions are mailed right to you. That saves you a trip to the pharmacy. You can enjoy home delivery from Express Scripts® Ph...
    • 50758 Views
  • Why Does a Drug Need Pre-Approval?

    Some drugs must be approved by your health plan before they will be covered. That’s to make sure they are safe and used right. If you are told a drug needs pre-approval (sometimes called prior authorization), that does not mean it isn’t c...
    • 524 Views
  • It’s Open Enrollment – Choose Your 2024 Plan

    The open enrollment period can be confusing. Premiums. Deductibles. Coinsurance. Networks. We can help. Here are three important steps to help you prepare for this year’s open enrollment for health insurance coverage. Step 1: Make Note of the .....
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  • Find Healthy Deals with Blue365

    Do your shopping lists never end? Are you a champion bargain hunter? Then Blue365® is perfect for you. Blue365 is a discount service that saves you money on a variety of everyday needs and healthy lifestyle aids. How Does It Work? Any member of a...
    • 17752 Views