Get answers to frequently asked questions.
Log in to our community to ask questions, rate articles, comment and more.
Need information about how to contact provider services for questions about member benefits or claims.
My secret tip is to call the provider line (800-972-8088 is the number I use). When asked for the patient's DOB, enter it incorrectly three times. After the third time, the automated system will transfer you to a live representative. I hope this helps!
My secret tip is to call 800-972-8088. When the prompt comes that asks for the Patient's DOB, enter it in incorrectly three times. After the third time, the automated system will transfer you to a live representative. I hope this helps!!
Hi Sarah, I have sent this to provider services and requested they reach out to you. We do ask that you delete your public post, as our policy does not allow the posting of personal information on a public page. ~ Heather
please contact me at 773 573 9100. I am a provider and was in network, but now can't find my practice information. Please respond. Your customer service is not customer friendly...I am in Chicago, IL.
I need to reach a live representative on the Provider Line and am unable to do so. Each time I request a rep, I'm told this is not a valid option. I have sent a private message, but no response at this time.
Agreed. I found a claims letter from a while ago at our clinic and called the phone number on there and actually got to speak to someone! Try calling 888-896-7682.
Thank you! I saw your post so I was aware. I will file mine as well I just feel bad for patients that are being affected by their negligence.