Provider Services Contact

Thanks Heather.  How do I send a private message?

Hello, I'm sorry you've had trouble reaching someone. If you could send us a private message, I can have someone from provider services give you a call. ~ Heather

Hello, I am a mental Health provider trying to get 9 checks reissued to me.  I have tried about 7 different times calling the Provider Services line per instruction of Danielle and have been on hold one hour plus with no luck.  3 times I was on hold for over 2 and a half hours and was disconnected before even talking to someone.  Please advise how I communicate with a human about getting these checks reissued to me asap!

Hello, If you could send us a private message, I can have someone help you with that. ~ Heather

Hello, The private message box is very slow to come up, it is still loading 10 min later

can someone reach out to me i have a pt that needs to be verified and I need a real person

Hello, If you could send us a private message, I can have someone from provider services help you. ~ Heather

I have called multiple bcbs phone numbers in attempt to speak with a live representative to get more information regarding a rejection response issued by home plan however I am not able prompt thru the automated system. Options listed on all phone calls are not matching my request. The automated system only always 2 options for Claims: adjust a claim or get claims address. I don't need either options I need to speak with someone to get clarification on message received. 

Agree! I think we even got the tip on the birthday from Sharlee also :)

I appreciate that. It's still just so mind blowing to me that these are the lengths we as providers have to go to, and how little transparency there is.