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Home » Questions And Answers
Do You Have One of These Common Questions?
  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    Well on Target program: Fitness Center Use is Offline and not tracking points for visit 1 and visit 3 each week 0

    599 views
    3 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Incorrect provider listings 0

    372 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Incorrect listing in being in network 0

    382 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Server down. 0

    527 views
    2 replies
    Latest over 1 year ago
    by JMW
  • Not Answered

    Do I need a referral to be sent to an orthopedic specialist 0

    489 views
    2 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Client's Plan Ended Unexpectedly; Question Regarding "Transitional Services." 0

    337 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Does the PPO Plus plan cover bariatric surgery? If so, what %? 0

    1071 views
    3 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Suggested Answer

    REMOVED FROM PANEL WITH NO NOTICE/NO REASON 0

    1605 views
    10 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Suggested Answer

    Gym membership +1

    15574 views
    23 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Replacement card not available? 0

    374 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    I have coverage and doctor's note for hearing aids. Can I use the claim form to be reimbursed for them? Planning on buying them from Costco 0

    358 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    what is the fax number to send claim along with medical records? 0

    477 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Suggested Answer

    Reaching and actual representative????? +1

    10779 views
    11 replies
    Latest over 1 year ago
    by sammycj111
  • Not Answered

    Claim information 0

    411 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Urgent Care/ Peds 0

    432 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    Submit for reimbursement 0

    598 views
    3 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    I recently had a heart checkup and my cardiologist ordered a stress test. Is this covered? 0

    605 views
    2 replies
    Latest over 1 year ago
    by david.huff@se.com
  • Not Answered

    Menopause app 0

    429 views
    1 reply
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    can't log in online 0

    681 views
    3 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
  • Not Answered

    How do I access claims on the website? 0

    661 views
    3 replies
    Latest over 1 year ago
    by BCBSIL Connect Team
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