page won't load past language option

I'm trying to login and the site sticks on the preferred language page. I've tried logging out & back in, hitting escape, Cntrl/Alt/Delete . . . .how can I get past this page?!

Parents

0 BCBSIL Connect Team over 1 year ago

Hi Ellen, This is a known issue and we are working to resolve this. In the meantime we recommend either opening the page with a different browser or opening an incognito window. ~ HC
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 STM 9 months ago in reply to BCBSIL Connect Team

Problem still exists, at least 5 months later. Can't log in using Chrome. Mandatory language dialog box is doing something incompatible with Chrome, 65% of the browser market.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 BCBSIL Connect Team 9 months ago in reply to STM

Hello, We are aware of this issue and are working to get this fixed. You should be able to access the site from another web browser. If there is information you are trying to obtain from your Blue Access for Members account we can assist you with this if you'd like to send us a private message. ~ KW
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 BCBSIL Connect Team 9 months ago in reply to STM

Hello, We are aware of this issue and are working to get this fixed. You should be able to access the site from another web browser. If there is information you are trying to obtain from your Blue Access for Members account we can assist you with this if you'd like to send us a private message. ~ KW
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

page won't load past language option