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website technical help

BigMark50

I need someone to help me with the website, I have registered and have an account. But when I log in I only see my Rx claims NO medical claims show up. When I call the help number they say my ID does show up and I have to call medicare to get help.  I have called all the phone numbers with negative results, I get told the same thing each time, I have to contact some else.  This has been going on Since July, I was told it was a problem with all the Medicare Advantage people.

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