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I was recently removed from the BCBS panel with no notification or for any apparent reason after 5 years as a provider. My credentialing was re-approved in December of 2022 and I just found out because my claims are getting denied for being out of network. I have an entire caseload of BCBS clients who are at risk of losing their care or having it interrupted. I cannot for the life of me get ahold of a real live person who can help me! Does anyone have a phone number I can call to talk to an actual person to help me figure out what happened and help me get re-instated onto the panel? URGENT!!! Claims representatives were not able to help me with this.
How long should I expect it to take provider relations to respond to my emails? I sent multiple emails earlier in the week and today. I've also left messages on the provider relations voicemail. I am not getting any response from anyone. I appreciate any help! Thank you so much
They usually responded within a few days. It might be busier now. Try a couple different reps emails. I’m in central and tried a few and it helped to get faster responses.
I took your advice, thank you so much!