Paperless EOBs

BCBSIL Connect Team — Wed, 27 Mar 2024 21:56:11 GMT

Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 3/27/2024 9:56:11 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online. To do so, select "go paperless" via our Universal Preference Page. You can request an email or text alert instead of a paper statement when a claim is processed. You’re free to access your claims status online anytime and anywhere — even from your smartphone or tablet. In addition to using less paper, you also help lower your chance of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Go to the Communications Page.
Input your information and then click "Find Your Account." (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save."

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Check out these answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I like to keep paper copies for my records?
A: Let us be your file cabinet. Statements are kept online for 18 months. During that time, you can view, save and print your statements whenever you like. If it’s been more than 18 months, call us at the number on your ID card to request a copy.

Q: Is my information safe online?
A: Yes. We use the latest technology to maintain the privacy of your information. Your information is available through your Blue Access for Members^SM account, secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Originally published 8/26/2014; Revised 2016, 2017, 2018, 2021, 2024

Tags: Blue Access for Members, Communication Preferences, FAQs, Open Enrollment, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Mon, 27 Sep 2021 20:54:45 GMT

Revision 9 posted to Ask BCBSIL by BCBSIL Connect Team on 9/27/2021 8:54:45 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online by choosing to go paperless through our Universal Preference Page. When a claim has processed you can choose to get an email or text alert instead of a paper statement. You’re free to access your claims status online anytime and anywhere – even from your smartphone or tablet. In addition to using less paper, you could also help lower your risk of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Go to the Update Your Preferences Page.
Input your information and then click "Find Your Account". (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save".

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I like to keep paper copies for my records?
A: Let us be your file cabinet! Statements are kept online for 18 months. So you can view, save and print your statements whenever you like. If it’s been more than 18 months contact us at the number on the back of your ID card to request a copy.

Q: Is my information safe online?
A: Yes. We use the latest technology to maintain the privacy of your information. With Blue Access for Members, your information is totally secured behind firewalls.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Tags: Blue Access for Members, Communication Preferences, FAQs, Open Enrollment, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Thu, 28 Jan 2021 18:42:42 GMT

Revision 8 posted to Ask BCBSIL by BCBSIL Connect Team on 1/28/2021 6:42:42 PM

How do I get claims status without paper statements?

Go to the Update Your Preferences Page.
Input your information and then click "Find Your Account". (Have your ID card handy)
Click on your preferred email address, select "go paperless" and then hit "Save".

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your preferences.

Tags: Blue Access for Members, BAM, Convenience, FAQs, Open Enrollment, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Fri, 12 Oct 2018 22:24:08 GMT

Revision 7 posted to Ask BCBSIL by BCBSIL Connect Team on 10/12/2018 10:24:08 PM

How do I get claims status without paper statements?

It’s easy! You can view your Explanation of Benefit documents online in your Blue Access for Members (BAM) account. When a claim has processed you can choose to get an email or text alert instead of a paper statement. You’re free to access your claims status online anytime and anywhere – even from your smartphone or tablet. In addition to using less paper, you could also help lower your risk of identity theft and health insurance fraud.

Follow these simple steps to go paperless:

Sign up or Log in to BAM
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, Convenience, FAQs, Open Enrollment, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Wed, 12 Sep 2018 19:23:22 GMT

Revision 6 posted to Ask BCBSIL by BCBSIL Connect Team on 9/12/2018 7:23:22 PM

How do I get claims status without paper statements?

Sign up or Log in to BAM
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, FAQs, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Tue, 07 Aug 2018 19:51:11 GMT

Revision 5 posted to Ask BCBSIL by BCBSIL Connect Team on 8/7/2018 7:51:11 PM

How do I get claims status without paper statements?

Sign up or Log In to BAM at bcbsil.com/member
Click on Settings, then Preferences in the top navigation bar
Choose "Go Paperless." While you're in BAM, make sure your email and phone number is correct.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, FAQs, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Tue, 31 Jan 2017 19:59:25 GMT

Revision 4 posted to Ask BCBSIL by BCBSIL Connect Team on 1/31/2017 7:59:25 PM

How do I get claims status without paper statements?

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Frequently Asked Questions
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: How will I know my claim has been finalized?
A: You'll get an email or text notification when you can view your statement online.

Q: What if I want to opt back in?
A: You have total control. Switching back is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, FAQs, Explanation of Benefits

Paperless EOBs

Kerchanin — Mon, 15 Aug 2016 16:29:06 GMT

Revision 3 posted to Ask BCBSIL by Kerchanin on 8/15/2016 4:29:06 PM

How do I get claims status without paper statements?

Simple! View your Explanation of Benefit (EOB) documents online through Blue Access for Members℠ (BAM ), our secure site for tracking your health care information.

Instead of a paper statement, you can choose to get an email or text alert when your claim has been processed. You’ll be free to access your claims status online quicker than with paper statements, anytime and anywhere – even from your smartphone or tablet.

In addition to being green and using less paper, this lowers your risk for identity theft and health insurance fraud.

Go paperless in 3 steps:

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Additional FAQs
Overwhelmed by the thought of going paperless? We understand. Below are answers to some common questions.

Q: What if I want to opt back in?
A: You have total control. Switching back to paper statements is as easy as updating your Settings / Preferences in BAM.

Q: What if I like to keep paper copies for my records?
A: All statements are printable. We’ll be your online file cabinet and store your statements for 18 months. You can view, save and print them whenever you like.

Q: How will I know my claim has been finalized?
A: You’ll get an email or text notification when your statement is ready to view online, usually within 21 days.

Q: Is my information safe online?
A: Yes. We use the latest technology to protect your private information. With BAM, your information is totally secured behind firewalls.

Tags: Blue Access for Members, BAM, Explanation of Benefits

Paperless EOBs

BCBSIL Connect Team — Sun, 28 Dec 2014 05:25:03 GMT

Revision 2 posted to Ask BCBSIL by BCBSIL Connect Team on 12/28/2014 5:25:03 AM

How do I get claims status without paper statements?

Simple! View your Explanation of Benefit (EOB) documents online in your BAM account.

After your claim has been processed you can choose to get an email or text alert instead of a paper statement. You’re free to access your claims status online anytime and anywhere – even from your smartphone or tablet.

In addition to being green and using less paper, this also lowers your risk for identity theft and health insurance fraud .

Go paperless in 3 steps:

Log in to BAM.
Under Quick Links, click “stop receiving paper statements.”
Check the box to “Turn off paper statements.” Choose alert preferences to receive text or email notifications.

Additional FAQs
Overwhelmed by the thought of going paperless? We understand.
Q: How do I know that my claim has been finalized?
A: You'll get an email or text notification and then you’ll be able to view your statement online.

Q: What if I like to file away paper copies for my records?
A: All statements are printable! We’ll be your file cabinet and store statements online for 18 months. You can view, save and print them whenever you like.

Q: What if I want to opt back in?
A: You have total control. Switching back to paper statements is as easy as updating your Settings / Preferences in Blue Access for Members.

Tags: Blue Access for Members, BAM, Explanation of Benefits